Privacy policy
Introduction
At Austitch, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
Personal Information:
- When you place an order, book an appointment, or contact us, we may collect personal information such as your name, email address, phone number, and physical address.
Measurement Data:
- For custom tailoring, we collect specific measurement data that you provide to ensure the perfect fit for your garments.
Payment Information:
- We collect payment details to process your orders securely. This information is handled by trusted third-party payment processors and is not stored on our servers.
Website Usage Data:
- We collect data about your interactions with our website, including your IP address, browser type, and browsing behavior. This helps us improve our website and provide a better user experience.
How We Use Your Information
Order Processing:
- We use your personal and payment information to process and fulfill your orders.
Customer Service:
- Your contact information allows us to communicate with you regarding your orders, appointments, and any inquiries you may have.
Personalization:
- Measurement data and preferences are used to create custom garments tailored to your specifications.
Marketing:
- With your consent, we may send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.
Website Improvement:
- Usage data helps us analyze and enhance our website’s functionality and performance.
How We Protect Your Information
Security Measures:
- We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure.
Data Encryption:
- Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
Restricted Access:
- Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
Sharing Your Information
Third-Party Service Providers:
- We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and IT support.
Legal Requirements:
- We may disclose your information if required by law or in response to valid requests by public authorities.
Your Rights
Access and Correction:
- You have the right to access and correct your personal information. Contact us to update or correct any inaccuracies.
Data Deletion:
- You can request the deletion of your personal information. However, we may retain certain data as required by law or for legitimate business purposes.
Opt-Out:
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@shopaustitch.com
- Phone: +234 816 911 3015
- Address: Austitch clothing, Suite 125, The Kings plaza, Ahmadu Bello Way, Jahi
